The hip flask arrived on time but sadly the quality is not good. Firstly, the neck of the flask is off centre (the skewed look doesn’t really bother me but is symptomatic of poor manufacturing/ quality control) and the weld/ soldering around where the neck meets the main body of the flask looks incomplete and inadequate. If the flask functioned properly then I wouldn’t really mind the quirks but sadly it leaks so there isn’t much positive I can say about the product.
Reply:
Hi Monty,
Thank you for your email,
I'm sorry to hear that the quality of the flask isn't up to our usual standard. Having checked our inbox, I can't see that you have contacted us regarding this. We want you to be happy with your order, please return the item to us using our free returns link below, for either a full refund or exchange.
https://www.royalmail.com/track-my-return#/details/6633
Kind Regards
Jamie
Farrar and Tanner
Customer Service
Traditional travel hip flask, handcrafted in Sheffield from pure pewter by the Pinder Brothers. Formed into a classic Victorian shape with a screw top opening.The soft pewter finish is Hallmarked for assured quality.
A timeless gift enhanced by a personalised engraved message.
Dimensions: 10 x 13.5cm
Read more
Traditional travel hip flask, handcrafted in Sheffield from pure pewter by the Pinder Brothers. Formed into a classic Victorian shape with a screw top opening.
The soft pewter finish is Hallmarked for assured quality.
A timeless gift enhanced by a personalised engraved message.
Dimensions: 10 x 13.5cm
Read less
ID
FT-1198
| 6 In Stock |
PINDER BROTHERS BRAND HERITAGE
Based in Sheffield, the heartland of British industry and traditional craftsmanship, the history of the Pinder Brothers can be traced back to 1877. Using traditional methods and the finest pewter, Pinder Brothers produce fine gifts and home accessories. Their remarkable range embodies the ideal of attention to detail and the objective to create pieces to be treasured for generations. While many of their products are manufactured in Sheffield, some are expertly crafted and imported, all reflecting the high standards of quality and meticulous attention to detail that you expect from the brand.
Choose from Standard or DHL Express fully tracked delivery options in the checkout. All orders are despatched within 24 hours Monday to Friday from our warehouse including engraved and embossed orders, and you should recieve regular email updates from our couriers . All local taxes and import duties for international orders are shown at checkout.
For more details on estimated delivery timescales and prices please view our full Delivery Page
Our Packaging:
All of our packaging is plastic free and can be recycled or composted at home. We still receive a number of products from our suppliers wrapped in plastic, which means you may receive some of this in your parcel.
60 Day Returns
You can return non personalised products purchased from us for a refund using our returns service within 60 days of receiving the item. On engraved orders we are so confident that you will be delighted with the quality of the engraving that if for any reason you are not completely satisfied we still offer our no quibble returns service.