Good afternoon,
I can see you returned the bag you bought because it was too small for your needs. The dimensions are on the website and you returned the item and received your refund within 1 week. We would be grateful if you could rectify your 1 star review as we feel it is an unfair reflection on the service provided, and is also not a fair reflection on the product as all dimensions are specified.
Best wishes,
Stacey
Carry all your essentials in style with the Barbour Caley Tartan Backpack. A lightweight and practical accessory with a laid-back aesthetic, the Caley will make the ideal weekend companion.
Finished with a tactile wool mix fabric in Barbour's signature tartan, with premium features such as the rich brown vegan leather trim, the Barbour embossed logo badge and antique brass finished hardware.
Practical details include adjustable straps, a zipped main closure and an easy-access front pocket.
The Caley is the perfect choice for hands free days when you are out and about.
Product Details:
65% Polyester, 20% Wool, 10% Acrylic, 5% Polyamide
H 27cms x W 22cms x D 12cms
Barbour branded badge to the front.
Sponge clean only
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Carry all your essentials in style with the Barbour Caley Tartan Backpack. A lightweight and practical accessory with a laid-back aesthetic, the Caley will make the ideal weekend companion.
Finished with a tactile wool mix fabric in Barbour's signature tartan, with premium features such as the rich brown vegan leather trim, the Barbour embossed logo badge and antique brass finished hardware.
Practical details include adjustable straps, a zipped main closure and an easy-access front pocket.
The Caley is the perfect choice for hands free days when you are out and about.
Based in South Shields, England since 1894, Barbour produce quality products with a quintessentially British style.
With a presence in over 40 countries worldwide, Barbour is a globally known brand, famous for their iconic wax jackets. A 5th generation family business, Barbour place a high importance on their heritage, incorporating a classical aesthetic into their hunting and casual ranges.
Today their authentic brand defines the essence, grit and glamour of the great British countryside.
Choose from Standard or DHL Express fully tracked delivery options in the checkout. All orders are despatched within 24 hours Monday to Friday from our warehouse including engraved and embossed orders, and you should recieve regular email updates from our couriers . All local taxes and import duties for international orders are shown at checkout.
For more details on estimated delivery timescales and prices please view our full Delivery Page
Our Packaging:
All of our packaging is plastic free and can be recycled or composted at home. We still receive a number of products from our suppliers wrapped in plastic, which means you may receive some of this in your parcel.
60 Day Returns
You can return non personalised products purchased from us for a refund using our returns service within 60 days of receiving the item. On engraved orders we are so confident that you will be delighted with the quality of the engraving that if for any reason you are not completely satisfied we still offer our no quibble returns service.